​1. Contact Us

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If you have any questions or requests concerning this privacy policy or how we handle your data, please reach out to us using the following details:

 

• Email: admin@upupapp.asia

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​2. How We Collect Your Data

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We collect your personal data when you interact with us or use our services. For example, we collect data when you provide your address while making a booking. This information helps us deliver the requested service and improve the experience for all users.

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We collect your data when you:

• Browse and interact with our Sites.

• Make a booking and create an account.

• Update your online account or mobile application.

• Provide feedback.

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We also collect technical information from third-party sites, such as advertising platforms and analytics providers.

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​3. The Data We Collect About You​

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• Technical information: Data about your computer and visits to our Sites (e.g., IP address, geographical location).

• Registration information: Data provided when creating an account (e.g., name, email address, contact details, and information about your home).

• Transaction information: Details about purchases or bookings made through our Sites (e.g., date, time, type, spend, and payment details).

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Additional Notes:

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• Our Sites are not intended for use by children, and we do not knowingly collect data from them.

• We collect and share aggregated data (e.g., statistical or demographic data). This data is anonymous and not considered personal data.

• Tidee does not store full credit card information. Payments are processed securely through PayPal, and we only store identifiers, such as payment details like reference ID, amount, fees, and date.

• If you disclose personal information ab

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​4. How We Use Your Data​

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We use your personal data only when permitted by law. Common scenarios include:

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Contractual Basis:

• Administering our Sites and business.

• Personalizing the Sites for you.

• Enabling the use of services available on our Sites.

• Supplying services purchased through our Sites.

• Sending statements, invoices, and payment reminders.

• Sending information about services or changes to them.

• Handling complaints and requests for information.

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Legitimate Interests:

• Researching and improving our services.

• Sending marketing communications (you can opt out at any time).

• Requesting feedback and views on our services.

• Sharing aggregated statistics with third parties (without identifying individuals).

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Legal Obligations:

• Recording transactions.

• Complying with legal and regulatory requirements.

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Financial transactions are processed through PayPal. You can review PayPal’s privacy policy at PayPal Privacy Policy. We share information with PayPal solely to process payments and handle related queries.

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​5. Disclosures of Your Data​

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We are committed to being transparent about how your information is shared. The data we collect about you is stored on servers located within the EU.

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We may disclose your personal information to:

• Employees, officers, advisers, agents, suppliers, or subcontractors.

• Service providers to complete bookings and facilitate communication.

• Third-party service providers (e.g., customer support, marketing, or analytics platforms).

• Payment providers like PayPal to securely process payments.

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Additional Circumstances:

• If required to do so by law.

• In connection with ongoing or prospective legal proceedings.

• To establish, exercise, or defend our legal rights.

• To the purchaser of any business or asset we are (or are contemplating) selling.

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Except as outlined above, we will not share your data with third parties without your consent.

 

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This privacy notice is subject to updates. Please revisit it periodically to stay informed about any changes to our data processing practices.